Joe Miner Chatbot
A new technology to help you stay connected and share your S&T student voice.
- What is the Joe Miner Chatbot
- What’s the Benefit
- How to Get Connected
- What to Expect
- Student Feedback
What is the Joe Miner Chatbot
To enhance your student success and provide new, timely information during this transition, Missouri S&T is offering a new technology called Joe Miner chatbot to all students.
Using text messing powered by artificial intelligence, Joe Miner chatbot provides timely information and solicits the voice of our students at scale. Joe Miner helps identify student needs and factors affecting their success. As a liaison, Joe Miner connects students with individualized resources for success.
What’s the Benefit
Through your feedback, we are better able to understand your student experience through four lenses: academic, engagement, financial, and well-being. Your input helps us devise a more precise student success strategy to support you.
S&T wants to involve you in the conversation. To provide a holistic network of support, the S&T community has come together to assist you in a timely, efficient, and meaningful way to enhance your return on investment in your S&T education.
How to Get Connected
Get connected in one of two ways:
Opt-out at any time #PAUSE
What to Expect
Using a text-messaging chatbot named Joe Miner, you will be contacted no more than once a week, with new information or questions about your S&T experience. Simultaneously, you will be connected with tips, resources, and services.
86% of students enjoyed chatting with Joe Miner
For those responding, we asked what they liked. These were the primary themes shared.
- The opportunity to share feedback and be involved in my own journey to success
- The resources and nudges are helpful
- Shows that S&T cares about students and gives us a voice
- It's fun and entertaining
- The convenience of texting a chatbot